Mobile Marketing for Enterprise

Global Messaging Solution

Future Technologies state of Art Global Messaging Solutions enables you to reach out your customers anywhere in the world. Robust platform, multiple connectivity ensures your communication reaches your customer on time. We have a team of consultants who can guide you to plan mobile campaigns in most effect ways to maximize your ROI.

Why Future Technologies Global Messaging Service?

• Single Connectivity to Deliver Message almost everywhere in world.
• Robust and Proven Platform handling millions of messages every day
• Cost Effective and highly reliable as we have direct Telco connectivity
• Capable of providing connectivity over Web, HTTP, SMPP, XML, HTTPS, Excel Plug-in, Desktop Client or in whatever format you are looking for
• 24 X 7 dedicated Service Support
• Short Codes and Long codes available in most of the countries for effective two way communication.
• Secure

Advantages For Me:

• No Technical Skills required, just purchase credits and you are good to go
• Touch base with your friends, customers and colleges on the go with personalized and cost effective manner.

Advantages For Enterprise:

• Reach out important communication or promotional offers to your customers throughout the world
• No need to change your current systems, software`s et al. Our technical team has capability of integration with your current system keeping your important data security in mind.

Advantage For SMS Aggregators:

• Hassle free integration over HTTP, SMPP and white labeled solution
• Single API for global connectivity
• Huge TPS and direct connectivity with Telco's ensures timely deliver
• Technology Support if you are looking for new messaging business setup or expanding current capacities

Using Our Gateways you push any kind of messages as stated below

• Long Messages
• Flash Messages
• Unicode / Pictures / Ringtones
• WAP Messages
• Business Card
• Operator Logo
• Concatenated SMS
• Over The Air (OTA)

Global USSD Solutions

 

For Those Who are New To USSD:

USSD or Unstructured Supplementary Service Data, It`s a old technology as old as your mobile phone, but yet unexplored for enterprise use. You must have used it for balance check. Future Technologies Global USSD center is a unique tool which helps you to communicate with your customers and they too can revert it in real time. It`s works on GSM phones, even the basic ones.

To experience the same and how USSD can benefit you, Please get in touch with: sales@futuretechnologies.ae

Why Us:

• Wide Coverage – We cover almost all major countries
• Multiple Connectivity's – With Fall Back Mechanism, for seamless user experience
• Missing CDMA Customers with current Vendor – Not Anymore, Thanks to multiple expertise of Future Technologies over Voice and SMS, your CDMA customers will never feel bad
• Initiation Trouble - Not anymore, now Initiate USSD with USSD Short Codes or by sending a message, or simply by giving a miss call or via mobile App or from Web Or WAP. It's unique with us, not a cup of tea for most of USSD vendors.
• Security – It`s Way Secure than any other modes of communication

What More We Can Do:

• Virtually everything whatever you can think over SMS and Voice
• Pay / Shop over USSD
• Banking Transaction
• Mutual Funds Transaction
• Redeem Points
• Ticket Booking
• Pizza Booking
• Home Delivery
• VAS Content
• Surveys and Polls

Virtual Receptionist - Smart Jenny

 

Who is SmartJenny?

SmartJenny is your personal 24X7 virtual receptionist, she is smart dynamic and workaholic. She can handle you all incoming calls transfer them to respective departments / person anywhere in the world. SmartJenny is hosted business phone system ideal for Entrepreneurs, Start-Ups, Websites, mid and small scale business.

Any one calling your office will be warmly greeted by SmartJenny with a message customized specially for you / your company and can select extension set by you to speak with concerned person or she can leave a voicemail or accept a Fax on your behalf and also organize and manage a concal with customers and internal employees. She works 24 x 7 x 365, thus you will never miss a call and a customer.

Moreover, SmartJenny can help in saving huge cost over of Salaries, Hardware, Telecom Lines (ISDN, PRI), Fax machine, Voice Mail et al.

The real benefit of SmartJenny is the flexibility. She will take messages if you know you'll be tied up in meetings, or don't want to be bothered by unnecessary calls. You can also divert your mobile calls to her number Straight away; SmartJenny can manage your calls in your company name following the brief you provide.

With no requirements for long-term contracts, you can adapt the service to suit your business requirements.SmartJenny will certainly please you.

Features / Advantages of SmartJenny:

• SmartJenny helps in establishing brand image, IVR and other features gives look and feel of a big and professionally managed organization Thus boosting faith and confidence of your customers in your venture
• Incoming calls are forwarded to your Mobile or Landline numbers.
• If one number is busy, the next programmed number is called.
• Detailed MIS of all the numbers who called you – So you never lose a call or a business lead. You will get detailed call logs with date, time of call, caller id and duration of call and forwarded number.
• Never busy and always available. Voice Mail recording if your phone is not reachable.
• Ability to set your work hours – after work hours your customers are sent to Voice Mail or calls routed to different number anywhere in the world.
• Completely over the cloud, No setup cost or hardware is required, your SmartJenny can be up and working within 72 hours of sign up.
• Unique Local Phone Number of your city / country.
• Multiple county specific phone numbers if you have business in multiple cities / states / countries.
• You can avail Long Code / Toll Free Numbers
• Professional Welcome Message in multiple language
• SmartJenny Is capable of recording live call, you can have quality checks in place and a eye on agents / sales executive performance.
• Track your expenses; you limit your daily / weekly and monthly expenses.

Voice Solutions

What we offer!

• Interactive Voice Response System [IBD]
• Call Centre Solutions
• Text 2 Speech
• Speech – Biometrics
• Sales Force Automation on Voice
• Voice Logger
• Call Patching
• Auto Dialers
• Predictive Diallers
• Voice Greetings
• Surveys and Polls
• Music on Hold

Long Code & Short Code

Short Code and Long code are normally used to get response from customer. It is also ideal to check what impact your campaign has made. These numbers are designed so that it can be remembered easily, mostly it will be of 5 digit numbers for short code and 10 digits for long code, to which mobile users can send text messages and get the desired response in the matter of seconds. They are easier to remember, handy and integrated across all telecom operators to provide a seamless experience to all.

Why Short Code:-

Short codes are normally premium numbers and are very easy to remember they can be used for following purposes:

• Lead generation
• Consumers can fetch Information-on-Demand by sending a text message.
• City-based or pin code-based Dealer/Store Locators.
• SMS Based Contest, opinion poll, voting, games, quiz or trivia

Limitation:

• User get charged More than long code
• County and Operator Specific

Available Short Code:

• UAE : 5049

Why Virtual Mobile Number – It's Global

These looks like normal mobile numbers and users are also charges normally as per their billing plan for sending messages on these numbers, following are the features and benefits of VMN.

• Its Global, your customer from anywhere in the world can send messages on these numbers
• Customers From anywhere in the world can Call on these numbers, thus single global identity

Where can use: - Some Examples

• Business / Customer lead generation
• Information on demand
• SMS Contest, polling & voting service
• Feedback from customers, employees or any target group
• Opt-in Services
• Database creation of potential customers (region wise, product wise, etc)

JustClick n Talk

 

Competitive Times

Getting visitors to your site is only half the battle. You need visitors to buy, and that is a challenging task in today's world. With many competitors, both offline and online, you need to give our visitors a compelling reason to buy from you rather than look elsewhere. Once visitors are browsing your online store, capitalize on their interest by making it as easy as possible for them to buy from you.

Make Every Lead Count

Don't let the time and money that you invested in your e-commerce solution go to waste. With JustClick n Talk, customers can contact you at no cost at any point in their shopping process by phone.

The ability to speak to a real person in real time is crucial for closing sales. A large percentage of web visitors still do not feel comfortable entering their credit card information over the internet, and you can lose those visitors if you do not offer them an alternate way of paying. Your online customers want live interaction so they can get the answers they need when they need them. Websites that offer their customers the ability to speak to a sales representative have higher conversion rate and lower number of abandoned shopping carts than those who do not.

With JustClick n Talk, you will have satisfied customers who feel good about buying from your site, strengthening your customer relationships and increasing your sales.

How It Works

Visitors click on the JustClick n Talk button you have placed at strategic points on your website. A customized pop-up window appears where the visitor has to put his/her mobile number. Calls are initiated by us to the visitor and your preferred contact number and then both calls are patched up. The visitor never pays anything for the call.

Salient Features:

Improving your return on website investment is a constant challenge. JustClick n Talk's features make it easier for you to grow your business and maintain a competitive edge at a cost effective price.

Global Coverage

We are the first JustClick n Talk service provider with global coverage. The visitor may be of any part of the world and wants to have a conversation with you, JustClick n Talk will make that possible. Thus increasing your range of customers and giving you international business opportunities.

Real Time Reporting

With JustClick n Talk, you can find out who your customers are, where they are calling from, what time they contact you and other valuable information. The more you know about your visitors, the better positioned you are to meet their needs.

You can also check a log of missed and canceled calls, which are potential sales that were not realized. JustClick n Talk helps you identify patterns and prevent calls that do not go through, maximizing your sales opportunities.

Manage Your Account

JustClick n Talk account management feature is intuitive and easy to use, allowing you to concentrate on your marketing efforts rather than on administrative details. Whether you need to change your personal information, check your billing status, get your call reports, or reroute your calls, you will be able to maintain your account with minimal effort.

Fall Back

JustClick n Talk Call Forward feature is designed to make sure that when customers initiate a conversation, you are there to respond. Use a list of numbers that should be called sequentially, increasing the chances of the call being answered. Other features under this service are.

• Geo Routing- You can decide on different phone numbers for different physical location of the visitor.
• Time Based Routing-You can decide on different phone numbers for different days of the week or even hours of the day, expanding your business hours without being confined to a physical location.

Call Recording Feature

JustClick n Talk can record the calls for you for your future usage or reference.

Protect your Privacy

While you want to field every call, you also want to maintain a division between your business communication and your privacy. JustClick n Talk's solution lets you use your cell phone to get calls after hours but keeps your cell phone number from being exposed. With the caller identification feature you can see at a glance whether your incoming call is professional or personal.

Get the Right Look

Encourage visitors to call by customizing your JustClick n Talk graphics. Icon and pop- ups will blend seamlessly with your website's look and feel so that they are a natural part of the user experience.

SMS To Call

What is SMS To Call

As name suggests, users will send an SMS to pre defined short / long code number and automatically they will get a call without any manual intervention. User can browse the IVR menu or simply can talk to your sales or support staff.

Why SMS To Call

• Talk to your customers on the real time as soon as they access your advertisement and desire to talk.
• Global Coverage : Receive call from anywhere in the world
• Real Time Reporting : Manage your funds, check missed and canceled calls
• Manage Your account online
• Fall Back : Geographic and Time based
• Call Recording – Keep an check on what your agents are talking

GloboFax

GloboFax: Hassel Free and Online Global Faxing Solution

What is GloboFax?

GloboFax is your personal fax machine with many features. its online and over the cloud. Now never miss your important fax when not in office, traveling or on holiday. No telephone line and fax equipment and software require.

Advantage of GloboFax:

• Its Global : Send and Receive Fax anytime / anywhere
• Low Cost : No paper Required / No staff to manage
• Eco-Friendly
• No Hardware / Software and Technical Skills required to Operate
• Receive fax anywhere in the world, keep important documents secret.
• Multiple Retrial Mechanism if the line goes busy.

Call Conference

Call Conference Service for You Businesses and For You! Business / Gossip / Presentation / Interview, what on your Mind??? We have Conference solutions for every requirement. Connect Globally Pay Local.

Salient Features:

• Real-Time Conference, anytime anywhere
• HD quality calls
• Call Can be Moderated for more productive sessions
• Local Numbers in most locations
• Personalized Welcome Messages
• Now Travel Less Work More